This course is designed to help anyone who is thinking of starting a business or becoming self-employed. Participant feedback and discussion is welcomed and follow up meetings with a Business Advisor are available. The course content is practical and realistic and is focused to the generation of a business plan.

• The programme will be made up of the following Modules:
• Self Assessment / Start Your Own Business
• Legal Issues for Start Up’s
• Preparing a Business Plan
• Marketing for the Small Business
• Researching the Market
• Finance
• Funding Sources / Approaches
• Basic Bookkeeping
• Sales
• IT for Small Business.

All trainers on this course have wide and varied experience of the issues facing the start up business.

For further details please call Carlow County Enterprise Board at 059 9130880 or email enterprise@carlow-ceb.com

Objective: to introduce participants to best practice in cash collection

1. Identifying all key documents (order forms, invoices, credit notes etc)
2. Using these documents to assist with debt collection.
3. Effective Credit Control processes and best practice
4. Building and maintaining good customer relations.
5. Legal options and procedures.

Health and Safety Training
Objective: To assist the owner-manager with the effective and practical implementation of health and safety in the workplace

1. Overview of Health and Safety legislation
2. Responsibilities of managers and supervisors
3. Consultation and communication in the workplace
4. Hazard Identification and factors involved in risk assessment
5. Implementing the Safety Statement
6. Training for employees and management
7. Monitoring and reviews, checklists
8. HSA audits and prosecutions

Course overview:       A one day workshop covering the essential selling techniques that should be used when selling products.   

The 5 Key sales factors

• Get more contacts / enquiries
• Convert more to customers
• Increase the average spend per customer
• Increase the frequency of purchases
• Increase your margins

Product driven sales

• Presenting the key features, advantages and benefits
• Product demonstrations
• Tests and Trials
• Evidence & Technical specifications
• Uses and Applications

Effective Communication Skills

• Listening skills
  
• Non verbal communication
  
• Add power to your words.
  
• The psychology of selling
• Why we buy
• Understanding and using suggestion, 
• Multi Sensory communication
• Persuasion
• How to develop and demonstrate enthusiasm 

Developing a Sales Process

• Designing the right sales process for your business
• Introducing yourself to prospective customers
• Written approaches
• Telephone Techniques
• Face to Face meetings
• Asking the right Questions
• Establishing customer needs & wants
• Presenting your products (are there elements of service too?)
• Overcoming objections  
• Recognising buying signals  
• 7 ways to close a sale (selecting the appropriate method)

Objective: to introduce owner-managers and small businesses to accounts and taxation procedures.

Course Content: -  

1. Books of entry - inputting data
2. Bank Reconciliation
3. Vat Returns.
4. Capital Gains Tax
5. Overview of financial statements
6. Corporation Tax
7. Profitability, Cashflow and financial management
8. Self Assessment